What are you looking for?

Shopping Security

Effective Date: June 9, 2025
Last Updated: June 9, 2025
Applies to: All users of https://www.dioey.com/


1. Secure Payments

At Dioey, your security is our top priority. We use industry-leading technologies to ensure all payment transactions are secure:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your data during transmission. Look for the padlock icon in your browser address bar.

  • PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your credit card information.

  • Trusted Payment Gateways: Payments are processed via reputable providers such as Stripe, PayPal, Apple Pay, and Google Pay to ensure safe transactions.


2. Protecting Your Personal Information

We are committed to protecting your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your information.


3. Fraud Prevention

To protect both our customers and our business, we implement advanced fraud detection systems including:

  • Monitoring suspicious activities and transactions

  • Verifying billing and shipping addresses

  • Occasionally requesting additional verification for high-risk orders

If we detect fraudulent activity, we reserve the right to cancel or refuse orders.


4. Tips for Shopping Safely

  • Always keep your account login details confidential.

  • Use strong, unique passwords for your account.

  • Regularly review your transaction history.

  • Contact us immediately if you notice any unauthorized charges or suspicious activity.

 


5. Customer Support

If you have any questions or concerns about your shopping security, please contact us:
📧 Email: support@dioey.com

 


6. Updates to This Policy

We may update this Shopping Security policy to reflect changes in technology or legal requirements. Updated versions will be posted on this page.